Policy of quality and environmental protection

By defining the policy of the quality management system and environmental protection of PRINTSHOP d.o.o. is committed to systematic and effective management of the quality of its products and services and responsible and effective management of environmental protection.

Focusing on the needs and expectations of our customers and their satisfaction with the products delivered, the services provided and the availability of our staff are the most important values ​​based on which we measure and determine our overall success. We are constantly refreshing the sales range with new products, and we consider our suppliers as partners with whom we are connected by common interests.

Our employees are motivated, professional, persistent and ready and obliged to continuously improve themselves. Ethics, respect and understanding are components of mutual relations between employees at all levels of the organization.

We deal with waste in a legally-based, technologically and ecologically acceptable manner. The environmental protection management system is manifested through a conscientious attitude towards the separation and disposal of all types of waste and through the responsible use of all available resources.

It is precisely the high level of employee awareness and their initiative for the further development of new business ideas and opportunities that is PRINTSHOP d.o.o.'s greatest capital, and thus a prerequisite for the fulfillment of quality and environmental protection goals and the basis for further development and improvement of the quality management and environmental protection system.

The high quality of our products, the satisfaction of our users and full compliance with legal requirements is a business imperative, given that this is the only way we can position ourselves on the market as a reliable and safe partner in the domain of digital printing and graphic design.

Our success depends on the satisfaction of our customers. We constantly strive to recognize their needs and, without exception, deliver the requested products and services on time. We regularly set ambitious, measurable and achievable quality and environmental protection goals in order to contribute to the continuous improvement of customer satisfaction and the efficiency of business processes.


In Zadar, July 1, 2021